Question 1

Who is ETB?

Accepted Answer

Founded in 1998 under the umbrella of E-B Group, ETB is a high-tech company that offers hardware, software and solution integration services for the management of “unstructured data” (documents, images, scan data, biometric data, etc.). 
It is the industry leader with its domestic production of RICOH/FUJITSU scanning solutions, biometric access systems and KEC (Identity Access Devices). ETB acts with the vision of being a pioneer in new technologies and directs digital transformation processes with its innovative solutions.

Question 2

What are ETB's main product and solution categories?

Accepted Answer

• Scanning solutions (RICOH and FUJITSU devices with over 1 million units sold),
 • Turkey's largest biometric security and SSO (Single Sign-On) systems vendor,
 • KEC – Identity Access Devices (a leading brand providing new technologies with domestic production),
 • It offers hardware, software and integrated services in areas such as digital archive management systems (including SAP, RPA, SAS integrations).
As one of Türkiye's largest biometric security solutions providers, ETB plays a leading role in digital transformation and data security.

Question 3

Which sectors does ETB work with?

Accepted Answer

ETB is a solution partner for over 1,000 private sector organizations, public institutions, hospitals, educational campuses, and manufacturing companies across many sectors requiring identity verification, document management, or scanning systems in their infrastructure. Furthermore, KEC and biometric solutions are used extensively, particularly in sensitive areas such as healthcare and education.

Question 4

What are ETB's main reference projects?

Accepted Answer

ETB is a technology company with over 500 success stories. Our website and LinkedIn page feature "References" and "Success Stories" sections, which feature stories of successful service projects, system integrations, and business partnerships. Information on solution examples provided in specific sectors is regularly updated, and these sections feature numerous examples of these success stories.

Question 5

Why should I choose ETB?

Accepted Answer

The main factors that make ETB stand out:
 • Value-added solution-oriented approach: ETB is not just a company that sells boxes; it is a technology provider that develops value-added solutions tailored to your needs.
 • Expert staff and experience: With its years of experience and expert staff in its field, it offers reliable and sustainable solutions to its customers.
 • Scanning solutions: Offers a wide range of products with RICOH and FUJITSU brand devices.
 • Leadership in Unstructured Data management: It has a strong position with a share of over 50% in the Turkish market.
 • Comprehensive service approach: Offers comprehensive service up to 80%, including installation, after-sales support and system integration.

Question 6

What is KEC?

Accepted Answer

KEC (Key Identity Access Device)

The Card Access Device (KEC) is a specialized card reader whose infrastructure was developed by TÜBİTAK BİLGEM for next-generation electronic ID cards. Thanks to its built-in GEM (Secure Access Module), the device communicates securely with the ID card and can read data fields inaccessible to standard card readers, such as the cardholder's personal message and biometric data. The KEC performs verification using authentication methods based on the security policy set by external application software or the policy server. For more information, please visit our website.

Question 7

How can I get a quote to purchase a scanning device, software or KEC?

Accepted Answer

You can submit your quote request, including functionality (such as web-based archiving, card access, biometric scanning) and installation specifications, via the contact form or email address provided. Our team will quickly respond with product/service options and pricing.

Question 8

What is a biometric access system?

Accepted Answer

Biometric door access systems are identity verification technologies based on personal and physical characteristics. These systems utilize unique biometric data, such as fingerprints, facial recognition, iris scans, or palm vein patterns, maximizing security by preventing unauthorized access. ETB biometric systems, developed for high-security areas and offering fast and error-free solutions, are widely used in public, healthcare, education, and institutional settings. They are widely used by many corporate clients.

Question 9

What is KDHS?

Accepted Answer

KDHS stands for identity verification service provider. KDHS authorization is granted by the General Directorate of Population and Citizenship Affairs of the Ministry of Interior. Institutions are granted KDHS authorization either to use the EKDS service in their own internal processes or to facilitate the deployment of this service to other institutions and to conduct marketing services.

Question 10

What is EKDS?

Accepted Answer

Electronic identity verification system is an identity verification system that generally allows the verification of personal data contained in the chip on the Republic of Turkey identity card through card access devices by reading the person's biometric data.

Question 11

What does "Unstructured Data" mean? How does ETB handle it?

Accepted Answer

Documents such as reports, scan images, and biometric records are considered "unstructured data." ETB provides fully integrated solutions to institutions by providing both the physical device and software infrastructure to scan, digitize, securely store, and make accessible this data.

Question 12

How does SSO (Single Sign-On) work?

Accepted Answer

SSO allows users to securely access multiple systems with a single authentication. It provides easy and secure access to all corporate systems using methods like biometrics or card recognition, eliminating the need for passwords.

Question 13

How is KVKK compliance and data security ensured?

Accepted Answer

ETB solutions offer hardware and software infrastructure that complies with KVKK (Personal Data Protection Law) requirements for all processes, including identity verification, document scanning/protection, and archive access. Data encryption, access logging, and secure storage mechanisms are integrated.

Question 14

When and where was ETB founded? What is the company's headquarters?

Accepted Answer

ETB was established in 1998 and operates at the Eclipse Business Building, Maslak Main Street No. 5, C/29-30 in Maslak, Istanbul. It also has an office in Ankara at Hacettepe University Technopark, 6th R&D E-Block, K:3 D:17 Çankaya / Ankara .

Question 15

How can I reach ETB?

Accepted Answer

• Istanbul office: +90 212 329 23 50 & info@etb.com.tr(mailto:info@etb.com.tr)
 • Ankara office: +90 312 503 05 30 & info@etb.com.tr (mailto:info@etb.com.tr)You can send your offer, service or collaboration request via phone and general e-mail.

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